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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
 - Linux Hosting or Windows Hosting ?If you don’t know which platform you need, then most likely you do not require Windows... Views: 310 |
| Are there any setup fees ? No. We offer free account setup. Views: 477 |
| Can I cancel my account at any time ? You can cancel your account at any time. To cancel the account submit a support ticket with... Views: 485 |
| Do you offer 24/7 support ? Yes, we offer 24/7 support through our online helpdesk. Views: 483 |
| Do you offer a money back guarantee ? Yes, we offer an unconditional 15 days money back guarantee on web hosting. Domain registrations... Views: 509 |
| How do I transfer my site from another web host without downtime ? 1. Order a hosting account with us. 2. You will receive a temporary ip-based URL for accessing... Views: 609 |
| How long until my account is setup ? Your account is setup instantly as we receive the payment. On average it takes less than an hour... Views: 566 |
| Is my credit card information safe with you ? We do not store your credit card information on our servers. We are using the services of... Views: 664 |
| What hosting control panel do you use? Views: 468 |
| What hosting control panel do you use? We use cPanel 11, arguably the best control panel system available for the Linux web hosting... Views: 494 |
| What is Fantastico? Fantastico is the leading auto installer for many common web applications for example:-The... Views: 1016 |
| What is the hardware / software configuration of your servers ? Our servers are state of the art Intel Dual Xeon 2.4 - 3.0 GHz machines with Hyper-Threading, 2... Views: 501 |
| Where are your servers located ? Our servers are located in the world class NAC (Net Access Corporation) data center in N.J.,... Views: 553 |
| Will I have access to my account 24 hours a day ? YES! Views: 423 |
| Will you place any banner ads or pop ups on my site ? Of course not. We will never place advertisements on paid hosting websites.We will place... Views: 517 |
| Your server platform is Linux, does it make a difference what type of desktop computer I use ? No. It does not matter what type of desktop computer you are using. You can use a PC or Mac,... Views: 505 |
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