From herewith in this TOS, AUP, SLA and PP, the usage of "us", "we", "our", "ours" shall constitute reference to India.to, the usage of "you", "your", "they", "them" shall refer to client / customer of India.to.
Illegally posted materials will not be tolerated on our network. These include but are not limited to:
Links to such materials are also prohibited, If you find any of the above materials hosted on one of our web servers, please report to India.to.
Additionally, we reserve the right to ban the use of applications which allow the proliferation of unsolicited email from our network, or which decrease the performance of our servers thus bearing on the quality of service we may provide to other customers.
We do not allow BULK or MASS emailing, in our Starter and Business Linux hosting plans we restrict the emails to 50mails/hr (1200mails/day).
User may not:
When using PHP include functions for including a local file, include the local file rather than the URL. Instead of include("http://yourdomain.com/include.php") use include("include.php")
Network Uptime is the total time in a calendar month that India.to network is available through the Internet, provided that Client has established connectivity.
India.to takes responsibility for Network availability within our network, however, we cannot be held liable for upstream problems, outside of our network.
Our guarantee is that our Network will be available to clients free of Network Outages, that render 100% packet loss, 99.5% of each calendar month
Network Outages or Unscheduled Downtime is any unplanned or unscheduled interruption in Service availability during which Client is unable to access the services as described in the section titled "Network Uptime" above.
A Network Outage is defined as a period in which 100% packet loss to our network is experienced, which is determined to have been caused by a problem in India.to''s Network as confirmed by India.to. Downtime or outages are measured as the total length of time of the unplanned interruption in service availability in a calendar month.
Scheduled Downtime is any India.to scheduled interruption of Services, for the purpose of network upgrades, or replacement of any equipment in order to provide for you better service.
Scheduled downtime occurs during notified downtime periods, with as much advance warning as possible via e-mail.
Customer can request a % refund of their monthly payment back if the server has more than 2 hour of downtime in a 30 day period.
1 hour = 10%, 2 hours = 20%, 3 hours = 30%, 24 hours = 100%.
Customer must request their refund within 24 hours of this happening.
The following are excluded from the monthly calculation of Service Availability:
These include inaccurate configuration(s), 3rd party software, client abuse or over utilization of resources, hacked servers, attacks, exploits, server hardware failures or other users on server to cause the server to overload which may cause downtime.
We will do our best to remove such offenders immediately
India.to take backup of client's individual hosting accounts which is less than 30GB, however we provide a backup option in your cpanel for your own backup purpose and will not be held responsible for loss of any kind if we are unable to restore a backup from our system or from a backup file provided by you.
Please raise a support ticket to have the previous backup restored if the need arises
Video/Audio streaming is not allowed on our servers. You can embed 3rd party service like YouTube for streaming.
Remote MySQL access is not granted, you can use PHPMyADMIN in your hosting control panel to manage MySQL database.
MySQL database size is limited to 500mb (Starter, Business , Professional) and 1gb (Expert, Unlimited).
Remote MS SQL access is granted to manage the database only, not for integration in non-hosted application on our server.
Recreation or change of hosting platform will be charged Rs.200 after 30 days of account activation.
Establishment of this service is contingent upon receipt of payment from Customer to India.to.
Subsequent payments are due on the anniversary date of the month for the particular billing cycle chosen, unless customer requests all payments to be consolidated to one specific billing date.
Any setup fees will be charged full setup fee pricing, and are applied at time of initial request of such services.
Payment is due on the defined monthly anniversary billing date dependent on billing cycle chosen. Credit cards that are declined for any reason are subject to a Rs.100 declination fee.
Service will be terminated on accounts that reach 14 days past due.
Service interrupted for nonpayment is subject to minimum Rs. 200 reconnect charge
Non Payment For 30 days past invoice due date will result in your hosting account and all data in it being deleted
Accounts that are not collectable by India.to will be turned over to an outside agency for collection.
If your account is turned over for collection, you agree to pay the company a "Processing and Collection" Fee of not less than Fifty (Rs.50) nor more than One Hundred and Fifty (Rs.150)
Note: On cash deposit, add additional charges of Rs.100/- per transaction in ICICI and Rs.70 in HDFC, charged by bank for intercity cash deposit.
And payment through credit card or PayPal have to pay additional $.30 (around Rs.12) + 3.4% charged by PayPal.
Any hike in the price of Software/Hardware will be bear by client.
India.to may temporarily deny service or terminate this Agreement upon failure of Customer to pay charges when due.
Such termination or denial will not relieve Customer of responsibility for the payment of all accrued service fees, or any collection fees.
All requests for canceling any service / services must be made via your client area with at least 7 days notice before next invoice is due.
No part payments are refunded hosting will run until last invoice payment length expires
All payments to India.to are non refundable with the exception of 30 days money back guarantee.
This includes any setup fees and monthly fees regardless of usage.
All billing disputes must be reported within 30 days of the time the dispute occurred.
Disputed charges to your credit card issuer, also known as charge backs, in India.to's discretion which is valid, under the terms and conditions of our SLA, AUP, and TOS, will result in service interruption, and reconnection fees to restore the desired service.
30 day money back guarantee applies to paid hosting only and is refunded minus any fees incurred by India.to for processing the payment for example paypal fees or credit card processing charges
There will be additional 18% GST charged on all the services including all addons, domains and hosting services.
Domain name can be changed in hosting account within 30days of activation only.
Hosting platform from LINUX to WINDOWS or WINDOWS to LINUX can be changed within 30days of activation only.
Any abuse/infringement of FREE hosting service will terminate your account permanently without notice.
India.to will place text advertisements on FREE hosting.
All earnings via our affiliate scheme are redeemable against India.to products only.
A balance of Rs.10000 or more is required before you can use your affiliate scheme balance
We does not allow client to purchase items through their own affiliated links.
Hosting.India.to utilizes an industry standard third party Registrar for domain name registration services. Once an order is placed for a new domain name through Hosting.India.to, we register the domain for the customer through the Registrar. Domains registered in this manner are not eligible for a refund and the cost for such domains will be subtracted from any service refund from Hosting.India.to.
New domains may be cancelled and receive a refund (deducting registrar fees) only within the first 24 hours after placing an order. This grace period only applies to new domain name registrations and is not applicable for domain renewals.
If you cancel your Hosting.India.to service, you will retain ownership of your domain name for as long as you continue to renew the domain. You may renew the domain through Hosting.India.to or transfer the domain to another registrar.
We reserve the right to refuse service to anyone at any time for any reason.
The laws of the Republic of India shall govern this agreement In any event of dispute the area of Jurisdiction would be Jaipur only.
Hosting.India.to reserves the right to revise its policies at any time without notice.
© 2001-2020 Web Hosting by Hosting.India.to. All Rights Reserved.
We are so confident you will be happy with our PAID web hosting services that we offer a 30 days, no quibble money back guarantee.
Well-maintained equipment and an experienced server administration team keep our servers up and your data accessible around the clock. confirmed by our sophisticated server monitoring systems, our 99.98% server uptime is unrivaled in the industry.
If you are unhappy with any aspect of our Paid hosting, and we are unable to put things right to your satisfaction, we will refund all web hosting charges paid by you (less 10% to cover credit card processing and setup charges).
To claim on this guarantee you must notify us of your wish to cancel an account within the first 30 days following paid hosting activation. Please submit a support ticket to sales.
There are only a few exclusions: