30 days Money Back Guarantee

We are so confident you will be happy with our PAID web hosting services that we offer a 30 days, no quibble money back guarantee.

Well-maintained equipment and an experienced server administration team keep our servers up and your data accessible around the clock. confirmed by our sophisticated server monitoring systems, our 99.98% server uptime is unrivaled in the industry.

If you are unhappy with any aspect of our Paid hosting, and we are unable to put things right to your satisfaction, we will refund all web hosting charges paid by you (less 10% to cover credit card processing and setup charges).

To claim on this guarantee you must notify us of your wish to cancel an account within the first 30 days following paid hosting activation. Please submit a support ticket to sales.

There are only a few exclusions:

• There must have been a technical problem of some sort with the hosting account which is recorded in our helpdesk, we will not issue a refund just because you have found a cheaper web hosting offer.
• Because domain name registration fees are passed on by us to the registration authorities we cannot refund these.
• We reserve the right to pass on any excess bandwidth charges, incurred by you in the first 15 days (we have never had to do this, but we have to put this clause in to protect ourselves against deliberate abuse).
• Dedicated IP addresses and account addons are not covered due to the amount of work required to set them up.
• If your hosting account has been cancelled due to a breach of our Terms of Service or AUP, you will not be eligible for a refund.
• If you have played with hosting account, by misconfiguring any of web hosting services, you will not be eligible for a refund.
• FREE web hosting account is not eligible for a refund.